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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Anthony Falbee

February 20, 2026

5  out of  5
rating by Anthony Falbee
"Megan is AMAZING! Not only is she professional and proficient, she is also kind and always makes me feel heard. When life is happening and you call in and hear her warm friendly voice, it really makes a difference. Thank you, Megan!"
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Joyce Lang

February 19, 2026

5  out of  5
rating by Joyce Lang
"My favorite is Meagan. They are all very helpful but Meagan has a joy in her voice. I recommend Diondra Creswell-State Farm insurance to anyone needing help."
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Nicole McCue

February 18, 2026

5  out of  5
rating by Nicole McCue
"Personal, friendly, prompt service. Always considerate of my time (or lack of) and they know me by name and face when I walk through the door, or call on the phone! 5+* rating from me!"
We responded:
"Thank you, Nicole for leaving us this 5-star review. We appreciate you and your business. "
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rebeckah mcduffie

February 17, 2026

5  out of  5
rating by rebeckah mcduffie
"I have been a customer here for many years. Diondra and staff are very professional. They always go above and beyond to make sure that I have everything that I need.
I highly recommend this office for insurance."
We responded:
"Rebeckah, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Diondra Creswell’s Team is just a call or email away!"
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Rasaun Rorie

February 17, 2026

5  out of  5
rating by Rasaun Rorie
"Thank you Ivy for helping me get coverage for my house and automobiles at a great rate! She was awesome and very helpful throughout the entire process."
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Angela Hundley

February 6, 2026

5  out of  5
rating by Angela Hundley
"Was looking for different quotes today and Diondra answered all my questions!"
We responded:
"Thank you for the wonderful 5-star review! "
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Sean Oleary

February 6, 2026

5  out of  5
rating by Sean Oleary
"Great speaking with Diondra! I’ve spoken to her before and she’s always so helpful and answers all my questions."
We responded:
"Thank you so much for the amazing review, Sean! "
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Wag Wiggle

February 6, 2026

5  out of  5
rating by Wag Wiggle
"Called and spoke to the agent who was very informative and professional. Getting my claim was super easy and quick. Agent was pleasant to work with and I would recommend her to others. I enjoy how painless they have made my life."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Diondra Creswell’s Team. "
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Susan M

January 28, 2026

5  out of  5
rating by Susan M
"The office is very responsive and professional."
We responded:
"Hi Susan, Thanks so much for taking the time to share your positive experience! It's great to know that we were able to provide you with the highest levels of service. If you ever need anything, please don't hesitate to reach out to our team.
"
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Matt Harris

January 22, 2026

5  out of  5
rating by Matt Harris
"Diondra is always available to deal with any questions I have. When my I had issues with my mortgage company and insurance, she went above and beyond to make sure the issue was resolved. BTW, the issue was on the mortgage companies side but she solved the problem"
We responded:
"Thank you for your kind review of State Farm Agent Diondra Creswell’s Team. We appreciate it! Thank you for the amazing review, Matt! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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Caroline Keys

January 17, 2026

5  out of  5
rating by Caroline Keys
"I worked with Diondra and she was very professional. I highly recommend her and this office."
We responded:
"Thank you for your kind review of State Farm Agent Diondra Creswell’s Team. We appreciate it! Thank you for the amazing review, Caroline! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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N Bryant Lane

January 15, 2026

5  out of  5
rating by N Bryant Lane
"This agent office is great! Meagan always provides excellent service!"
We responded:
"Thank you so much for the 5-stars, N! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Anonymous “Anonymous”

January 15, 2026

5  out of  5
rating by Anonymous “Anonymous”
"My recent experience with Diondra at State Farm regarding my house and auto insurance was outstanding. She was incredibly informative, helping me navigate my options and providing a policy that aligned with my family’s needs. Everyone I've spoken to is exceptionally kind. I highly recommend them for their excellent service."
We responded:
"Anonymous, thank you for your wonderful review of State Farm Agent Diondra Creswell’s Team! Anonymous, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Diondra Creswell’s Team! "
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Brian S

January 14, 2026

5  out of  5
rating by Brian S
"Diondra is very professional agent that is always available to help us."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Juvenia White

January 14, 2026

5  out of  5
rating by Juvenia White
"So many people have evil spirits when you meet someone who is kindhearted it is a huge blessing… That is the beautiful ladies Ivy and Meagan at State Farm…. Being hearing impaired is challenging because some people just do not have the patience or understanding… Thank you Ivy from start to finish, there is not enough ⭐️ stars on here for your kind spirit. Blessings 🤟🏿"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Diondra Creswell’s Team. "
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Meg

January 13, 2026

5  out of  5
rating by Meg
"The Creswell Agency always provides Excellent Service!! Highly recommend!"
We responded:
"Thank you, Meg! We truly appreciate your business."
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Azira Taylor

January 9, 2026

5  out of  5
rating by Azira Taylor
"Diondra and her team have always shown exemplary professionalism and knowledge and she is a leader and standard bearer for State Farm and the community."
We responded:
"We truly appreciate your kind words and thoughtful review. Our team is committed to providing knowledgeable and professional service, and your feedback means a great deal to us. "
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Launte Holmes

January 6, 2026

1  out of  5
rating by Launte Holmes
"I don't know what diondra attitude or problem is but they should really look into this employee the service I have received is terrible!!! I'm taking my business to AllState!"
We responded:
"We take feedback seriously.

This review does not reflect a customer experience. We have no record of this individual as a customer, and multiple reviews were posted by individuals with no business relationship to us.

We have requested that Google review this content for compliance with their review policies."
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Thomas Montgomery

January 6, 2026

1  out of  5
rating by Thomas Montgomery
"anytime i call the office and ask for diondra, im met with an attitude and cannot speak with her. considering she doesn’t write policies herself she should always be available and speak with customers/policy holders."
We responded:
"We take feedback seriously.

This review does not reflect a customer experience. We have no record of this individual as a customer, and multiple reviews were posted by individuals with no business relationship to us.

We have requested that Google review this content for compliance with their review policies."
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Sumer Singleton

January 6, 2026

5  out of  5
rating by Sumer Singleton
"Diondra was an amazing help with my insurance. She took the time to truly listen and made sure everything was handled correctly. She has been my insurance agent for the past two years, and I couldn’t ask for anyone better."
We responded:
"Thank you so much, Sumer, for your kind words and for trusting me with your insurance needs over the past two years. It truly means a lot to hear that you felt listened to and well taken care of. I appreciate your continued support and look forward to being here for you whenever you need us!"
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Kel Mills

January 6, 2026

1  out of  5
rating by Kel Mills
"Avoid business here, very rude and disrespectful to talk about people way you do🙃"
We responded:
"We take feedback seriously.

This review does not reflect a customer experience. We have no record of this individual as a customer, and multiple reviews were posted by individuals with no business relationship to us.

We have requested that Google review this content for compliance with their review policies."
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אברהם טספהון

December 4, 2025

5  out of  5
rating by אברהם טספהון
"I had an amazing experience working with Diondra Creswell on my insurance needs. From the very first conversation she was professional, patient, and incredibly knowledgeable. She took the time to explain every detail clearly, made sure I understood all my options, and helped me choose the policy that was truly the best fit for me — without pushing or trying to upsell anything.

What stood out the most was her honesty, transparency, and the way she genuinely cared about helping me save money while still being fully protected. She responded quickly to every question, walked me through the entire process step-by-step, and made everything super easy and stress-free.

It’s rare today to find someone who gives such high-level service, and I can say with confidence that Diondra Creswell goes above and beyond for her clients. If you need insurance — home, auto, business, or anything else — you won’t find someone better."
We responded:
"Thank you for your kind words! We’re thrilled to know you had a great experience. I’m truly glad to hear that the experience felt honest, transparent, and stress-free. If you ever need anything or have questions, we’re always just a call away."
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Nacy Ferguson

December 3, 2025

5  out of  5
rating by Nacy Ferguson
"The customer service is always top tier! Everyone is so friendly and helpful, no long waits and they call you back very quickly with all questions answered. I will always recommend this agency!"
We responded:
"Thank you so much for your amazing review! We’re thrilled to hear that our customer service continues to stand out for you. Our team works hard to be friendly, helpful, and responsive, so your feedback truly means a lot. We appreciate your recommendations and are always here whenever you need us!"
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MsAnonymous33 Richardson

November 7, 2025

5  out of  5
rating by MsAnonymous33 Richardson
"Diondra Creswell office is affiliated with very professional and courteous staff. One in particular is Meagan for she always goes above and beyond when helping me with my auto /rental insurance. Very responsive when you leave a message by calling right back without long waits, understanding to your wants and needs. The prices affordable especially when bundling."
We responded:
"We truly appreciate your support and are eager to keep meeting your insurance needs. Thanks for the awesome 5-star review and your positive comments!"
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toccara gaston

October 30, 2025

5  out of  5
rating by toccara gaston
"Creswell State Farm is very professional. They will handle your needs promptly. I appreciate them and they have become family to me."
We responded:
"Thank you for the 5-star review! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."