State Farm® Insurance Agent Diondra Creswell

"Excellent service like always thank you so much for your help . 10+ years and more to come"

"We dropped into her office quite out of the blue! Diondra was very pleasant and ready to help us, even though she did not know why we were there. We were very upset with our current insurance carrier who we had been with 8 years! Diondra took some information from us and proceeded to show us how we could save with State Farm!! (thousands) She is extremely helpful and professional. We cannot praise her enough!!"

"Knowledgeable and friendly professionals…"

"Very fast & kind hearted . It only took me like 4 minutes to do what I had to do ."

"Brandon did an amazing job!! He was very kind and understanding over the phone. State Farm does a wonderful job with informing their clients and giving them the best insurance plan that fits."

"Ashanty added a new vehicle with some specific details fast and efficiently. Thank you"

"Very reliable"

"Always great friendly service. I've never been mistreated at any time. Meagan is always transparent and honest about policy changes and improvements to my coverage."

"I called my agent to get a referral for my daughter who is moving from Georgia to
North Carolina. They returned my call within 15 minutes."

"Ashanty Robinson was great! Very polite and professional. I am grateful she called me to offer lower rates! Thank you!"

"I have two State Farm policies that have been managed by Diondra Creswell and her staff for years. I interact with someone in the office approximately one time per month. Diondra and her staff are always EXCEPTIONALLY friendly and helpful! I highly recommend!"

"This was a phone call experience. Ashanty was very pleasant, polite & helpful to speak with to transfer my auto insurance coverage over to state farm. A wonderful experience.

NOW!
The questions below ask "How would you describe the price you paid?"
I know this is out of Ashanty's control, but I do feel I'm being overcharged for insurance. Paying higher premiums for the actions of other motorist carelessness on the roadways. I've had no accidents or tickets yet paying premiums for those out there causing accidents, speeding through subdivisions etc.
State Farm as a whole along with other insurance companies need to reflect the high annual premiums on those with unsafe / reckless driving skills and lower the monthly premiums to those of us not causing the problems.
Example: a man commits murder and sentenced to life in prison, should he only serve 1 month and every other resident of SC serve 1 month also for his actions! I think NOT! STOP punishing the innocent.
Especially when Insurance companies are handing out enormous yearly bonuses to employees.
I left State farm and went to progressive because my premiums kept going up, I came back to state farm for lower rates, I can leave again for lower rates. I'm not paying for other people's actions.
ASKED & ANSEERED."

"Hi! I just wanted to leave a quick review for State Farm. I had a really great experience—everyone was friendly, professional, and took the time to explain my coverage options clearly. They made the whole process easy and stress-free, and I felt confident that I was getting the right policy for my needs. I definitely appreciate the excellent customer service and would recommend them to anyone looking for reliable insurance support! Thank you Megan"

"I was a State Farm customer for years and switched to Allstate when I moved. After 10 yrs, I switched back to State Farm for better rates. Megan at the Creswell Agency was very helpful in working up quotes for me and following up with me to see if I had any questions. This process spanned over a few weeks and she never gave up on me. I'm so glad to be back with the Creswell Agency!"

"Love the experience with customer service. Felt they were personally concerned about me the person."

"I highly recommend this staff for all your insurance questions. 👍 👍 👍 👍 up"

"I went into the office to get some general knowledge about my rates. i truly came out with a wealth of knowledge and respect for the agent and her associates. Thank you for your time and knowledge."

"Meagan was fantastic. Prompt, knowledgable, and personable!"

"Great service, every time. Megan is an absolute gem!"

"I had a great experience working with Megan at State Farm. She was extremely helpful, professional, and very easy to talk to. Megan took the time to answer my questions and made sure I understood everything clearly.

Her response time was very quick, and she handled my request efficiently and with great customer service. It’s always reassuring to work with someone who is knowledgeable, responsive, and genuinely willing to help.

Thank you, Megan, for your speedy assistance and professional"

"Great service and best value for our needs out there."

"Megan is AMAZING! Not only is she professional and proficient, she is also kind and always makes me feel heard. When life is happening and you call in and hear her warm friendly voice, it really makes a difference. Thank you, Megan!"

"My favorite is Meagan. They are all very helpful but Meagan has a joy in her voice. I recommend Diondra Creswell-State Farm insurance to anyone needing help."

"Personal, friendly, prompt service. Always considerate of my time (or lack of) and they know me by name and face when I walk through the door, or call on the phone! 5+* rating from me!"

"I have been a customer here for many years. Diondra and staff are very professional. They always go above and beyond to make sure that I have everything that I need.
I highly recommend this office for insurance."